Remember the Alamo?
…or at least my quest to get death certificates for 4 of my dad’s siblings?
Today I got this envelope in the mail:

As you can see, I ripped into it, hoping against hope that the Texas Department of State Health Services had relented, seen reason, and sent me the death certificates.
Alas, the envelope contained an unhelpful form letter over the signature of a person whose title is “Complaints Coordinator.”

Bet she stays busy.
…and, scotch-taped to the letter was a refund.

Scotch taped! And it only took 6 months! Forevermore. I originally ordered these documents mid November 2006, and got the notice of refusal in December. This month, May, actually marks the 25 year anniversary of one of my uncles’ deaths–which means, in Texas’ infinite wisdom, that it would be safe for me to have a copy of his death certificate. Their noticing and sending his would probably be too much to expect.